Can you imagine a life without wifi? Well, I absolutely can’t, especially when Work From Home (WFH) became the default arrangement in 2020 when Covid entered our lives. Nothing makes me edgier than when the wifi is down at our Tanglin centre. Why? Because Empire Code is a Computer Science school and our most popular courses are entirely wifi-dependent.
Our broadband provider at our Tanglin centre is Starhub and honestly, the amount we have to pay for corporate wifi is simply eye-popping😵💫. And yet there are too-many-for-my-liking outages that have occurred in the past 3 years. Most times, the wifi just dropped suddenly during our busiest periods and all classes were at a standstill for the 10 minutes during which the router was restarting. The worst part is there are multiple reasons for that and trying to identify the problem is like finding a needle in a haystack. There was one incident when we had 0️⃣ wifi for a good hour. Thank god for the shakeup of our local telco industry 5 years ago, all our trainers have a generous supply of mobile data to share with our students and that allowed us to survive the broadband outage.
My home wifi operator coincidentally is also Starhub (I need to learn my lesson and not put all my eggs in one basket) and I’ve been experiencing painfully slow wifi speed for a few weeks. After a few complaints to Starhub, the technician patiently (and I impatiently) endured a few speed tests and concluded that the main reason is due to my Nokia beacon instead. Next, came a few days of liaising with Nokia support and various testings. It seemed to be mostly resolved after I reset the router, but I still do get pathetic wifi speeds of 30mbps occasionally.
I can understand why it’s advisable to sign up with 2 different wifi operators at Empire Code centres, but gosh the cost of that 💸💸💸 Do share with me your worst wifi incident as well!
P.S. The only fun part about my home wifi fiasco is reading my chat transcript with Nokia Support and realising what the technical is seeing (see transcript below) 🤣🤪
